Novotel Vines Resort Swan Valley, The Vines
About Resort
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Free parking
- Off-site car park
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Squash
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings <br />
The hotel has nice surroundings, but unfortunately, the overall experience left a lot to be desired. While I appreciated the spacious rooms and some of the amenities, the cleanliness was lacking, and the dining options were quite disappointing. The service from some staff members was a highlight, but it felt inconsistent throughout my stay.
We had a lovely stay at the resort. The apartment was spacious and equipped with everything we needed, but it would have been nice to have some internet access available. The staff were excellent and accommodating, which really enhanced our experience. However, the breakfast selection was a bit limited compared to what we expected from a four-star venue.
The Novotel has lovely grounds, a picturesque setting, and friendly staff. However, our room was quite dark and lacked amenities, and dining options did not live up to our expectations in terms of quality and price. On a positive note, the wildlife around the resort was charming, but overall, there are some aspects that need improvement.
I had high hopes for my stay, having fond memories of past experiences at the resort. However, I was disappointed with the service, especially with the rude staff at the reception during my inquiry. The apartments we stayed in were spacious and nicely situated next to the golf course, but the dining and breakfast were merely okay, lacking variety. The facilities like the pool and golf courses were enjoyable, but there were some issues like the absence of towels at the pool area. Overall, we had a nice time, but there’s definitely room for improvement, particularly in service and dining options.
I had a decent stay at the hotel, but there were some significant downsides. The rooms were clean, and the property has a beautiful golf course environment, but the limited dining options and inconsistent service were frustrating. The amenities and facilities were enjoyable, but the dining experience left a lot to be desired with some areas not being open when expected.